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TECHNOLOGY |
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| DialEdge (The predictive dialer) is a computerized system that automatically dials batches of telephone numbers for connection to agents assigned to sales or other campaigns. Predictive dialers are widely used in call centers from listening to unanswered or unsuccessful calls. It can dramatically increase the time an agent spends on communication rather than waiting. |
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| The Diagram Below Explains How Dail EDGE Works: |
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